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Outsourced is a modern day comedy of cross-cultural conflict and romance, directed by John Jeffcoat, released in 2006.
Todd Anderson (Josh Hamilton) spends his days managing a customer call center for Western Novelty, an American novelty product company, in Seattle, until he and his entire department are outsourced to India. Adding insult to injury, Todd is sent to India to train his replacement. In India, Todd is assaulted by the sights and sounds of a completely different culture upon landing into mumbai. Navigating through the chaos of Mumbai and an office paralyzed by constant cultural misunderstandings, Todd yearns to return to the comforts of home - but he can't until he trains the new call center workers in the ways of America and Western Novelty to the satisfaction of his soulless corporate boss, Dave. Between the accent and culture training and Todd's explanation of Western Novelty items like a cheesehead hat and a hot dog toaster, Todd frantically tries to increase the effectiveness of the Indian office. However, through his team of quirky yet likable Indian call center workers, including his friendly and motivated replacement, Puro (Asif Basra), and the charming, opinionated Asha (Ayesha Dharker), Todd soon realizes that he too has a lot to learn – not only about India and America, but about himself. |
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